So we can provide a professional and smooth running Pilates studio for you, we ask that you read through our booking terms and conditions. If you have any questions please feel free to contact us. We appreciate your co-operation on these matters.

Bookings

Bookings are essential to secure your place and so you can check that the class is not already full. Classes will not run if there is less than 5 people in them. Classes can be booked online, alternatively you can email us at info@mgpilates.com or call on 0410 581 466.

On the day

• All mat classes must be paid for on the day.
• Mats are supplied and we ask that you please wipe down after your class
• You are required to wear socks for hygiene reasons.
• Wear something that you can move your body in freely. Tights and leotard’s are back in fashion but you don’t have to go that far, unless you want to that is…

Cancellation Policy

24hrs notice is required should you need to cancel otherwise the full fee is charged this also applies to no-shows. However, we do understand that things happen last minute. You can avoid the late cancellation charge by re-booking the missed class within 7 days. This will mean doing an extra class and doesn’t include classes that are already booked in.

Expiry Dates

There is an expiry on blocks bought and sessions must be used within this time frame. Our booking system automatically emails you to alert you when you are close to having used all the classes on your block/your expiry date is coming up. Extensions are not given over the Christmas period. Remember to book in an extra class if your block is coming up to it’s expiry date and you have sessions to use! The casual price applies if you run of of sessions and are unable to pay for a block on the day.

Refunds/Transfers

Classes are not transferable or refundable.

Mat classes for those with injuries

If you have an injury that needs specific attention you are required to complete 10 studio sessions before commencing mat classes. Mat classes place greater strain on your body and can only be undertaken under the advisement of an instructor after attending studio sessions.

And lastly….enjoy your workout!